The Chiesa Rug The Rug Company

Fast Shipping & Professional Packing

We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel are expertly trained and will wrap your items according to our exact and precise specifications. Your products will be subjected to a thorough examination and will be properly packaged prior to being sent out. We deliver to thousands of customers each day across different countries. This shows that we're committed to being the largest online retailer in the world. These warehouses are situated in Europe as much as they are in the USA.

Note: Orders that contain more than one product are assigned a particular processing time, depending on the specific product.

We will carefully examine all products before they are shipped. The majority of orders are shipped within 48 hrs. It is expected that delivery will take between three and seven days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we are unable to completely manage our stock. So the actual stock may fluctuate at any moment. It's possible that you may not receive your purchase after the order has been made.

Our policy is valid for a period of 30 days. If thirty days have passed after you bought your item, we cannot give you a refund or exchange.

The item you purchase must be in the original packaging and in good condition. It must also not be used. The item should be in the original packaging.